The frontline scouts fighting to end homelessness in New York’s subways

Members of an outreach program that provides housing and behavioral health services aim to tackle the issue at its root

Like millions of New Yorkers, Antoinette Wilson and Ciarah Richmond spend time on the subway system. One day last week, they were on a platform at 168th street in Washington Heights, where the 1 and A lines connect at one of the system's warmest stations.

That makes it a likely spot to meet people experiencing homelessness, an issue that appears to many to be observably worsening across the city.