‘ChatGPT needs a huge amount of editing’: users’ views mixed on AI chatbot

Some readers say software helps them write essays and emails, while others question its reliability

ChatGPT has been a godsend for Joy. The New Zealand-based therapist has attention deficit hyperactivity disorder and often struggles with tasks such as drafting difficult emails, with procrastination kicking in when she feels overwhelmed.

Sitting down to compose a complicated email is something I absolutely hate. I would have to use a lot of strategies and accountability to get it done, and I would feel depleted afterward," says Joy, who is in her 30s and lives in Auckland. But telling GPT write an email apologising for a delay on an academic manuscript, blame family emergency, ask for consideration for next issue' feels completely doable."