Amazon Now Charging a Fee For Some UPS Store Returns

Amazon has started charging a fee for some returns made at UPS stores. Insider reports: While customers used to be able to drop off their returns at a UPS Store free of charge, Amazon will now charge a $1 fee if customers have another free-return option the same distance away or closer. Customers can still visit those other drop-off locations -- including Whole Foods, Kohl's, and Amazon stores -- and leave their packages for free. The company already charged customers to have UPS pick up returns from their homes or to drop off packages at UPS Access Points, which are located inside third-party businesses, The Information reported. "We always offer a free option for customers to return their item," Amazon spokesperson Steve Kelly told Insider by email. "If a customer would prefer to return their item at a UPS Store when there is a free option closer to their delivery address, a very small amount of customers may incur a $1 fee."

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