Article 6BS0X Ofgem orders three energy firms to pay £8m compensation over late bills

Ofgem orders three energy firms to pay £8m compensation over late bills

by
Jillian Ambrose Energy correspondent
from World news | The Guardian on (#6BS0X)

E.ON Next, Octopus and Good Energy did not supply final bill on time to many households that had switched

Three energy suppliers have been made to pay compensation totalling 8m for failing to supply a final bill on time to more than 100,000 households that had switched provider.

The energy regulator for Great Britain, Ofgem, said E.ON Next was ordered to pay 5.5m to almost 95,000 customers because it did not provide them with a final bill within six weeks of moving to another supplier, nor did it pay compensation for the delay within 10 days of the missed deadline.

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