Heat pumps: more than 80% of households in Great Britain ‘satisfied with system’

Exclusive: England, Scotland and Wales survey reports similar response to people with gas boilers

More than 80% of households that have replaced their gas boilers with an electric heat pump are satisfied with their new heating system, according to the first major survey of heat pump users.

Those who use heat pumps to warm their homes reported broadly similar levels of satisfaction to those with gas boilers, the survey commissioned by the innovation charity Nesta found.