OpenAI Plans ChatGPT 'Supersmart Personal Assistant for Work,' Setting Up Microsoft Rivalry

In the span of half a year, ChatGPT has become one of the world's best-known internet brands. Now its creator, OpenAI, has bigger plans for the chatbot: CEO Sam Altman privately told some developers OpenAI wants to turn it into a "supersmart personal assistant for work." From a report: With built-in knowledge about an individual and their workplace, such an assistant could carry out tasks such as drafting emails or documents in that person's style and with up-to-date information about their business. The assistant features could put OpenAI on a collision course with Microsoft, its primary business partner, investor and cloud provider, as well as with other OpenAI software customers such as Salesforce. Those firms also want to use OpenAI's software to build AI "copilots" for people to use at work. But for OpenAI, building new ChatGPT capabilities will be the focus of its commercial efforts, according to Altman's comments and two other people with knowledge of the company's plans. Companies are still in the first innings of making money from the latest crop of AI services, and the race is on to figure out what products and business models will create the most value. Large-language models that allow ChatGPT and other software to understand conversational commands are relatively new, although Microsoft is already charging a 40% premium to Office 365 customers that want to use OpenAI's LLMs to automate tasks such as creating PowerPoint presentations based on text documents, summarizing meetings or drafting email responses.

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