T-Mobile's Charging an Extra $5 Plus Tax for Paying Your Phone Bill In-Store

T-Mobile has started charging customers who pay phone bills in-store a new $5 "Payment Support Charge," plus tax. According to The Mobile Report, the new fee went into effect on July 19th, though prepaid customers will be charged the fee later on. From a report: In a flier shared with The Mobile Report announcing the change to its employees, T-Mobile implies the reason behind the fee is to help "enable a digital-enabled future." Yet, as Droid Life points out, employee time spent processing payments may mean less time for more profitable endeavors -- like selling phones or add-ons to plans. Plus, it's a sneaky way to encourage more customers to sign up for AutoPay, which conveniently also offers a $5 per line discount if you pay your bill online -- and only if you use a debit card. T-Mobile recently withdrew the benefit from customers who paid bills with a credit card.

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