CEO regrets her firm took on Facebook moderation work after staff ‘traumatised’

Outsourcer Sama facing legal cases brought by Kenya-based employees alleging exposure to graphic content

The chief executive of a company contracted to moderate Facebook posts in east Africa has said she regretted taking on the work, after its staff said they were left traumatised by graphic content on the social media platform.

The US outsourcing firm Sama is facing a number of legal cases brought by Kenya-based employees, who alleged being exposed to graphic and traumatic content such as videos of beheadings, suicide and other material at a moderation hub.