Article 6DXES Bambu's 3D Printers Started Printing While Owners Were Asleep

Bambu's 3D Printers Started Printing While Owners Were Asleep

by
BeauHD
from Slashdot on (#6DXES)
Bambu's X1C and P1P 3D printers started printing unattended, overnight, and without any additional user input, according to user reports from r/BambuLab and X. The Verge reports: Some woke up to failed prints. Some found a second copy of a previous print. And at least a few found their Bambu X1C or P1P had started smacking itself apart -- damaging components -- while trying to print a second copy atop the object they'd actually asked for. What happened? In an official blog post, Bambu says it's still investigating but suspects that a cloud outage is to blame. The company says its servers had two brief outages on Tuesday morning where the servers couldn't confirm that the printers had actually printed -- but instead of failing gracefully, they wound up sending the same print job again and again until it went through, Bambu's staff believes. "Simply explained, the print job sent to the printer before was trapped on the cloud and had a delayed start," writes Bambu. When contacted by The Verge, Bambu would not go quite so far as to promise free repairs and replacements for all affected customers but says anyone who's suffered any damage should reach out to Bambu support ASAP. "For damage caused by this incident, we will offer the necessary solutions to our customers impacted by the Cloud Outage, in the form of part replacements or a printer replacement if the situation demands it," spokesperson Taylor Liu tells me.

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