Zara Finds Shoplifters Outsmarted Its New Security System

Inditex is racing to iron bugs out of a new anti-shoplifting system for its Zara stores, slightly delaying its rollout partly because the security tags were easy to identify and remove in initial tests, Bloomberg reported Tuesday, citing people familiar with the matter. From the report: Chief Executive Officer Oscar Garcia Maceiras unveiled the new technology in March and pledged to roll it out for tests in all Zara stores worldwide over the summer. The system relies on tiny chips known as RFID, doing away with the hard plastic tags on garments that require checkout clerks to remove them. The new technology has run into teething issues. Staff in several countries have raised concerns to management that the technology may actually make theft easier, according to the people, who asked not to be identified.

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