IBM CEO in Damage Control Mode After AI Job Loss Comments

IBM CEO Arvind Krishna appears to be in a state of damage control following recent controversial comments on AI-related job losses. From a report: Speaking at an event in the US this week, Krishna said IBM has no intention of laying off tech staff, such as developers or programmers, and instead plans to ramp up hiring for roles in these areas. "I don't intend to get rid of a single one," he said. "I'll get more." Krishna added that the company aims to increase the number of software engineering and sales staff over the next four years to accommodate for its heightened focus on generative AI. Instead, the hammer will fall largely on staff working in back-office operations, aligning closely with what we've heard previously from the exec. Earlier this year, IBM announced plans to cut nearly 8,000 staff working in positions spanning human resources in a bid to automate roles. The move means that anywhere up to 7,800 jobs at the tech giant's HR division could be cut, equivalent to around 30% of the overall workforce in the unit. IBM also said at the time that it would halt hiring for roles in the division on account of positions being automated. Krishna has been among the most outspoken big tech executives on the topic of AI job losses in recent months. While industry figureheads have repeatedly shirked the topic, Krishna, to his credit, has been candid on the subject. In an interview with CNBC in August, Krishna suggested "we should all feel better" about the influx of generative AI tools, much to the ire of critics worried about its impact on the labor market. Krishna also told the broadcaster that organizations can deliver marked improvements to productivity through generative AI, but that will come at the expense of human roles.

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