Having an odd issue with Steam, could use some advice.
by GamingGourd from LinuxQuestions.org on (#6FEWZ)
This is a bit of a loaded question for something rather trivial but the troubleshooting side of me just won't let it go, so please bear with me on this:
So about 3 months ago, when Steam pushed a UI update it broke some of the button on the discussions for me (Edit, Delete, Report, Block, Choose answer buttons simply don't respond when clicked). From what I've gathered I'm one of the only ones with this issue that uses Linux. Something trivial, that I thought I could just send a ticket to support and see if they could get it fixed.
Kicking it back and forth somehow the discussion in the ticket went from "It might just be a bug from the UI update" to "It's a censorship issue from a moderator???" and with the new ticket I started a couple days ago, now I have them telling me I need to upend my Debian 12 distribution for a pure, up-to-date Ubuntu installation??? I have no plans to do this of course. Debian 12 is very stable for me and I enjoy using it.
Steam discussions themselves pointed out that there's supposed to be a repair tool that I don't have in my folders for some odd reason that should help fix this sort of thing. Couldn't find a listing for it when searching the terminal either. Re-installation didn't change anything, and these non-functioning buttons work just fine on mobile.
I guess what I'm trying to ask advice for is, how do I even approach this problem now?! XD It's so trivial but it's stirred up so many questions and I have no idea how to deal with it anymore besides ignoring it. This isn't really an urgent issue so I can wait for an answer. Thanks in advanced!
So about 3 months ago, when Steam pushed a UI update it broke some of the button on the discussions for me (Edit, Delete, Report, Block, Choose answer buttons simply don't respond when clicked). From what I've gathered I'm one of the only ones with this issue that uses Linux. Something trivial, that I thought I could just send a ticket to support and see if they could get it fixed.
Kicking it back and forth somehow the discussion in the ticket went from "It might just be a bug from the UI update" to "It's a censorship issue from a moderator???" and with the new ticket I started a couple days ago, now I have them telling me I need to upend my Debian 12 distribution for a pure, up-to-date Ubuntu installation??? I have no plans to do this of course. Debian 12 is very stable for me and I enjoy using it.
Steam discussions themselves pointed out that there's supposed to be a repair tool that I don't have in my folders for some odd reason that should help fix this sort of thing. Couldn't find a listing for it when searching the terminal either. Re-installation didn't change anything, and these non-functioning buttons work just fine on mobile.
I guess what I'm trying to ask advice for is, how do I even approach this problem now?! XD It's so trivial but it's stirred up so many questions and I have no idea how to deal with it anymore besides ignoring it. This isn't really an urgent issue so I can wait for an answer. Thanks in advanced!