Casio Keyed Up After Data Loss Hits Customers In 149 Countries

Jessica Lyons Hardcastle reports via The Register: Japanese electronics giant Casio said miscreants broke into its ClassPad server and stole a database with personal information belonging to customers in 149 countries. ClassPad is Casio's education web app, and in a Wednesday statement on its website, the firm said an intruder breached a ClassPad server and swiped hundreds of thousands of "items" belonging to individuals and organizations around the globe. As of October 18, the crooks accessed 91,921 items belonging to Japanese customers, including individuals and 1,108 educational institution customers, as well as 35,049 items belonging to customers from 148 other countries. If Casio finds additional customers were compromised, it promises to update this count. The data included customers' names, email addresses, country of residence, purchasing info including order details, payment method and license code, and service usage info including log data and nicknames. Casio noted that it doesn't not retain customers' credit card information, so presumably people's banking info wasn't compromised in the hack. An employee discovered the incident on October 11 while attempting to work in the corporate dev environment and spotted the database failure. "At this time, it has been confirmed that some of the network security settings in the development environment were disabled due to an operational error of the system by the department in charge and insufficient operational management," the official notice said. "Casio believes these were the causes of the situation that allowed an external party to gain unauthorized access." The intruder didn't access the ClassPad.net app, according to Casio, so that is still available for use.

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