Microsoft Releases Downloadable Tool To Remove Unwanted HP Printer Software

Longtime Slashdot reader UnknowingFool writes: Microsoft has released a new software tool to remove printer software from HP that was installed without user permission or system need. A few weeks ago, users noticed that Windows Update installed HP printer software even if they did not have HP printers or printers at all. Affecting Windows 10 and 11, consumers reported that this update sometimes caused problems as it could rename their non-HP printers as HP printers causing some printing features to be inaccessible. Microsoft has not disclosed the root cause of the issue. The fix released by Microsoft requires users to download and run a dedicated troubleshooting tool available from Microsoft's support site. "There are four different versions of the troubleshooter, depending on whether you have the 32- or 64-bit version of an Arm or x86 version of Windows," notes Ars Technica. "Microsoft will also release an additional recommended troubleshooting tool 'in the coming weeks' that will fix the problem in Windows 11 upon a user's request without requiring the download of a separate tool."

Read more of this story at Slashdot.