Verizon Customers Could Get Up to $100 in $100M Settlement Over 'Administrative Charge' Fees

CNN reports that some Verizon customers "might have found an unexpected surprise in the mail this week: An opportunity to receive a refund as part of a proposed $100 million settlement from a class-action lawsuit."Eligible customers are receiving postcards or emails alerting them to file a claim by April 15 to receive up to $100, which is the result of the lawsuit accusing Verizon of charging fees that were "unfair and not adequately disclosed." At issue is Verizon's "administrative charge," which the plaintiffs said were "misleading" because that fee wasn't disclosed in their plan's advertised monthly price and were charged in a "deceptive and unfair manner." Verizon has denied the claims and said in a statement that it "clearly identifies and describes its wireless consumer admin charge multiple times during the sales transaction, as well as in its marketing, contracts and billing." A company spokesperson said that the charge "helps our company recover certain regulatory compliance and network related costs." "The payout is at least $15," adds CNN, "and might be more depending on how long the customer used Verizon and the number of customers who file a claim."

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