‘The tide has turned’: why parents are suing US social media firms after their children’s death

Social media firms have faced scrutiny from Congress over their impact on young users, but parents who have lost kids to online harm are now leading the charge

The night of 23 June 2020 passed by like any other for 16-year-old Carson Bride. The teen had just gotten a new job at a pizza restaurant, his mother, Kristin Bride, said, and the family had been celebrating at home in Lake Oswego, Oregon. He wrote his future work schedule on the kitchen calendar after dinner, said goodnight, and went to his room for bed. But the next morning, Kristin says, the family woke to complete shock and horror": Carson had died by suicide.

Kristin soon discovered that in the days leading up to his death, her son had received hundreds of harassing messages on Yolo - a third-party app that at the time was integrated into Snapchat and allowed users to communicate anonymously. Search history on Carson's phone revealed some of his final hours online were spent desperately researching how to find who was behind the harassment and how to put an end to it.