Article 6JY03 AT&T to give $5 credits on customers’ bills after nationwide US outage

AT&T to give $5 credits on customers’ bills after nationwide US outage

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Guardian staff and agencies
from US news | The Guardian on (#6JY03)

Company's 5G network covers about 290 million people, who grappled with a disruption hampering ability to make 911 calls

AT&T will award $5 credits to consumers affected or potentially affected last week by an outage across the US because of the service disruption last week, the company said late on Saturday.

AT&T, whose 5G network covers about 290 million people across the US, grappled with interruptions to its service for more than 10 hours on Thursday. AT&T restored wireless service later that day, saying it believed the issue had been caused by the application and execution of an incorrect process used as we were expanding our network". The company said on Saturday it was crediting affected consumers for the average cost of a full day of service.

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