USB HUB not working correctly on NVIDIA Jetson Orin Nano
by Ahmed_99 from LinuxQuestions.org on (#6KABX)
Hi,
Weive attached a USB 3.0 hub from VIA Labs (VLI ) to an NVIDIA Jetson Orin. Whenever we connect a peripheral directly to the hub, it is detected but doesnit establish a connection. We conducted an experiment using two USB drives: the first one connected directly to the hub was detected but not connected, while the second one connected to an intermediate hub was both detected and connected.
I know this seems complicated, this is the actual state:
Orin Nx VIA Labs HUB USB drive A: FAIL
Orin Nx VIA Labs HUB Intermediate HUB USB drive B: SUCCESS
This is the lsusb -t command output:
`
/: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=tegra-xusb/4p, 10000M
|__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/4p, 10000M
|__ Port 2: Dev 3, If 0, Class=Hub, Driver=hub/4p, 5000M
|__ Port 1: Dev 4, If 0, Class=Mass Storage, Driver=usb-storage, 5000M
/: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=tegra-xusb/4p, 480M
|__ Port 2: Dev 2, If 0, Class=Hub, Driver=hub/5p, 480M
|__ Port 1: Dev 6, If 0, Class=Mass Storage, Driver=usb-storage, 480M
|__ Port 2: Dev 4, If 0, Class=Hub, Driver=hub/4p, 480M
|__ Port 5: Dev 5, If 0, Class=, Driver=, 480M
`
This is dmesg:
`[ 1.577637] usbcore: registered new interface driver usbfs
[ 1.583134] usbcore: registered new interface driver hub
[ 1.588460] usbcore: registered new device driver usb
[ 4.316286] usbcore: registered new interface driver r8152
[ 4.321920] usbcore: registered new interface driver asix
[ 4.327474] usbcore: registered new interface driver ax88179_178a
[ 4.333738] usbcore: registered new interface driver cdc_ether
[ 4.339731] usbcore: registered new interface driver net1080
[ 4.345546] usbcore: registered new interface driver cdc_subset
[ 4.351631] usbcore: registered new interface driver zaurus
[ 4.357355] usbcore: registered new interface driver cdc_ncm
[ 4.363169] usbcore: registered new interface driver aqc111
[ 4.385712] tegra-xusb 3610000.xhci: Adding to iommu group 0
[ 4.392051] usbcore: registered new interface driver uas
[ 4.397530] usbcore: registered new interface driver usb-storage
[ 4.415689] usbcore: registered new interface driver xpad
[ 6.946574] usbcore: registered new interface driver usbhid
[ 6.952304] usbhid: USB HID core driver
[ 7.288681] usbcore: registered new interface driver snd-usb-audio
[ 8.292176] tegra-xusb 3610000.xhci: Firmware timestamp: 2021-12-01 05:27:10 UTC, Version: 80.03 release
[ 8.301925] tegra-xusb 3610000.xhci: xHCI Host Controller
[ 8.307492] tegra-xusb 3610000.xhci: new USB bus registered, assigned bus number 1
[ 8.316159] tegra-xusb 3610000.xhci: hcc params 0x0180ff05 hci version 0x120 quirks 0x0000000000050810
[ 8.325764] tegra-xusb 3610000.xhci: irq 222, io mem 0x03610000
[ 8.332217] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 5.10
[ 8.340717] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 8.348143] usb usb1: Product: xHCI Host Controller
[ 8.353148] usb usb1: Manufacturer: Linux 5.10.104-tegra xhci-hcd
[ 8.359404] usb usb1: SerialNumber: 3610000.xhci
[ 8.373170] tegra-xusb 3610000.xhci: xHCI Host Controller
[ 8.378722] tegra-xusb 3610000.xhci: new USB bus registered, assigned bus number 2
[ 8.386512] tegra-xusb 3610000.xhci: Host supports USB 3.1 Enhanced SuperSpeed
[ 8.394008] usb usb2: New USB device found, idVendor=1d6b, idProduct=0003, bcdDevice= 5.10
[ 8.402516] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 8.409927] usb usb2: Product: xHCI Host Controller
[ 8.414936] usb usb2: Manufacturer: Linux 5.10.104-tegra xhci-hcd
[ 8.421191] usb usb2: SerialNumber: 3610000.xhci
[ 8.634144] usb 1-2: new high-speed USB device number 2 using tegra-xusb
[ 8.792467] usb 1-2: New USB device found, idVendor=2109, idProduct=2822, bcdDevice= 0.30
[ 8.800891] usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 8.808233] usb 1-2: Product: USB2.0 Hub
[ 8.813433] usb 1-2: Manufacturer: VIA Labs, Inc.
[ 8.922240] usb 2-1: new SuperSpeedPlus Gen 2 USB device number 2 using tegra-xusb
[ 8.957457] usb 2-1: New USB device found, idVendor=2109, idProduct=0822, bcdDevice= 0.30
[ 8.965898] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 8.973236] usb 2-1: Product: USB3.1 Hub
[ 8.978427] usb 2-1: Manufacturer: VIA Labs, Inc.
[ 9.550368] usb 1-2.1: new high-speed USB device number 3 using tegra-xusb
[ 14.722194] usb 1-2.1: device descriptor read/64, error -110
[ 18.251687] usb0: HOST MAC 12:c5:64:3c:20:d2
[ 18.251691] usb0: MAC 12:c5:64:3c:20:d3
[ 18.262625] l4tbr0: port 2(usb0) entered blocking state
[ 18.262638] l4tbr0: port 2(usb0) entered disabled state
[ 18.262773] device usb0 entered promiscuous mode
[ 24.958461] usb 2-1.2: new SuperSpeed Gen 1 USB device number 3 using tegra-xusb
[ 24.987100] usb 2-1.2: New USB device found, idVendor=05e3, idProduct=0620, bcdDevice=93.07
[ 24.987108] usb 2-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 24.987112] usb 2-1.2: Product: USB3.2 Hub
[ 24.987115] usb 2-1.2: Manufacturer: GenesysLogic
[ 25.114172] usb 1-2.2: new high-speed USB device number 4 using tegra-xusb
[ 25.268183] usb 1-2.2: New USB device found, idVendor=05e3, idProduct=0610, bcdDevice=93.07
[ 25.268192] usb 1-2.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 25.268196] usb 1-2.2: Product: USB2.1 Hub
[ 25.268199] usb 1-2.2: Manufacturer: GenesysLogic
[ 25.342805] usb 2-1.2.1: new SuperSpeed Gen 1 USB device number 4 using tegra-xusb
[ 25.365607] usb 2-1.2.1: LPM exit latency is zeroed, disabling LPM.
[ 25.369115] usb 2-1.2.1: New USB device found, idVendor=346d, idProduct=5678, bcdDevice= 2.00
[ 25.369122] usb 2-1.2.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 25.369126] usb 2-1.2.1: Product: Intenso Speed Line
[ 25.369129] usb 2-1.2.1: Manufacturer: Intenso
[ 25.369132] usb 2-1.2.1: SerialNumber: FC081A094C35E
[ 25.370496] usb-storage 2-1.2.1:1.0: USB Mass Storage device detected
[ 25.370824] scsi host0: usb-storage 2-1.2.1:1.0
[ 25.442157] usb 1-2.5: new high-speed USB device number 5 using tegra-xusb
[ 25.548301] usb 1-2.5: New USB device found, idVendor=2109, idProduct=8822, bcdDevice= 0.01
[ 25.548312] usb 1-2.5: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 25.548317] usb 1-2.5: Product: USB Billboard Device
[ 25.548321] usb 1-2.5: Manufacturer: VIA Labs, Inc.
[ 25.548324] usb 1-2.5: SerialNumber: 0000000000000001
[ 25.830173] usb 1-2.1: new high-speed USB device number 6 using tegra-xusb
[ 27.283801] usb 1-2.1: New USB device found, idVendor=24a9, idProduct=205a, bcdDevice= 2.00
[ 27.283810] usb 1-2.1: New USB device strings: Mfr=2, Product=3, SerialNumber=4
[ 27.283812] usb 1-2.1: Product: Intenso Speed Line
[ 27.283814] usb 1-2.1: Manufacturer: Intenso
[ 27.283816] usb 1-2.1: SerialNumber: 46729111
[ 27.285322] usb-storage 1-2.1:1.0: USB Mass Storage device detected
[ 27.285789] scsi host1: usb-storage 1-2.1:1.0`
You can observe this error message
[ 14.722194] usb 1-2.1: device descriptor read/64, error -110
PS: It is not possible to access directly the Orin USB ports as all of them are connected to the VIA Labs HUB.
Appreciate your help,
Ahmed
Weive attached a USB 3.0 hub from VIA Labs (VLI ) to an NVIDIA Jetson Orin. Whenever we connect a peripheral directly to the hub, it is detected but doesnit establish a connection. We conducted an experiment using two USB drives: the first one connected directly to the hub was detected but not connected, while the second one connected to an intermediate hub was both detected and connected.
I know this seems complicated, this is the actual state:
Orin Nx VIA Labs HUB USB drive A: FAIL
Orin Nx VIA Labs HUB Intermediate HUB USB drive B: SUCCESS
This is the lsusb -t command output:
`
/: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=tegra-xusb/4p, 10000M
|__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/4p, 10000M
|__ Port 2: Dev 3, If 0, Class=Hub, Driver=hub/4p, 5000M
|__ Port 1: Dev 4, If 0, Class=Mass Storage, Driver=usb-storage, 5000M
/: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=tegra-xusb/4p, 480M
|__ Port 2: Dev 2, If 0, Class=Hub, Driver=hub/5p, 480M
|__ Port 1: Dev 6, If 0, Class=Mass Storage, Driver=usb-storage, 480M
|__ Port 2: Dev 4, If 0, Class=Hub, Driver=hub/4p, 480M
|__ Port 5: Dev 5, If 0, Class=, Driver=, 480M
`
This is dmesg:
`[ 1.577637] usbcore: registered new interface driver usbfs
[ 1.583134] usbcore: registered new interface driver hub
[ 1.588460] usbcore: registered new device driver usb
[ 4.316286] usbcore: registered new interface driver r8152
[ 4.321920] usbcore: registered new interface driver asix
[ 4.327474] usbcore: registered new interface driver ax88179_178a
[ 4.333738] usbcore: registered new interface driver cdc_ether
[ 4.339731] usbcore: registered new interface driver net1080
[ 4.345546] usbcore: registered new interface driver cdc_subset
[ 4.351631] usbcore: registered new interface driver zaurus
[ 4.357355] usbcore: registered new interface driver cdc_ncm
[ 4.363169] usbcore: registered new interface driver aqc111
[ 4.385712] tegra-xusb 3610000.xhci: Adding to iommu group 0
[ 4.392051] usbcore: registered new interface driver uas
[ 4.397530] usbcore: registered new interface driver usb-storage
[ 4.415689] usbcore: registered new interface driver xpad
[ 6.946574] usbcore: registered new interface driver usbhid
[ 6.952304] usbhid: USB HID core driver
[ 7.288681] usbcore: registered new interface driver snd-usb-audio
[ 8.292176] tegra-xusb 3610000.xhci: Firmware timestamp: 2021-12-01 05:27:10 UTC, Version: 80.03 release
[ 8.301925] tegra-xusb 3610000.xhci: xHCI Host Controller
[ 8.307492] tegra-xusb 3610000.xhci: new USB bus registered, assigned bus number 1
[ 8.316159] tegra-xusb 3610000.xhci: hcc params 0x0180ff05 hci version 0x120 quirks 0x0000000000050810
[ 8.325764] tegra-xusb 3610000.xhci: irq 222, io mem 0x03610000
[ 8.332217] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 5.10
[ 8.340717] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 8.348143] usb usb1: Product: xHCI Host Controller
[ 8.353148] usb usb1: Manufacturer: Linux 5.10.104-tegra xhci-hcd
[ 8.359404] usb usb1: SerialNumber: 3610000.xhci
[ 8.373170] tegra-xusb 3610000.xhci: xHCI Host Controller
[ 8.378722] tegra-xusb 3610000.xhci: new USB bus registered, assigned bus number 2
[ 8.386512] tegra-xusb 3610000.xhci: Host supports USB 3.1 Enhanced SuperSpeed
[ 8.394008] usb usb2: New USB device found, idVendor=1d6b, idProduct=0003, bcdDevice= 5.10
[ 8.402516] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 8.409927] usb usb2: Product: xHCI Host Controller
[ 8.414936] usb usb2: Manufacturer: Linux 5.10.104-tegra xhci-hcd
[ 8.421191] usb usb2: SerialNumber: 3610000.xhci
[ 8.634144] usb 1-2: new high-speed USB device number 2 using tegra-xusb
[ 8.792467] usb 1-2: New USB device found, idVendor=2109, idProduct=2822, bcdDevice= 0.30
[ 8.800891] usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 8.808233] usb 1-2: Product: USB2.0 Hub
[ 8.813433] usb 1-2: Manufacturer: VIA Labs, Inc.
[ 8.922240] usb 2-1: new SuperSpeedPlus Gen 2 USB device number 2 using tegra-xusb
[ 8.957457] usb 2-1: New USB device found, idVendor=2109, idProduct=0822, bcdDevice= 0.30
[ 8.965898] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 8.973236] usb 2-1: Product: USB3.1 Hub
[ 8.978427] usb 2-1: Manufacturer: VIA Labs, Inc.
[ 9.550368] usb 1-2.1: new high-speed USB device number 3 using tegra-xusb
[ 14.722194] usb 1-2.1: device descriptor read/64, error -110
[ 18.251687] usb0: HOST MAC 12:c5:64:3c:20:d2
[ 18.251691] usb0: MAC 12:c5:64:3c:20:d3
[ 18.262625] l4tbr0: port 2(usb0) entered blocking state
[ 18.262638] l4tbr0: port 2(usb0) entered disabled state
[ 18.262773] device usb0 entered promiscuous mode
[ 24.958461] usb 2-1.2: new SuperSpeed Gen 1 USB device number 3 using tegra-xusb
[ 24.987100] usb 2-1.2: New USB device found, idVendor=05e3, idProduct=0620, bcdDevice=93.07
[ 24.987108] usb 2-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 24.987112] usb 2-1.2: Product: USB3.2 Hub
[ 24.987115] usb 2-1.2: Manufacturer: GenesysLogic
[ 25.114172] usb 1-2.2: new high-speed USB device number 4 using tegra-xusb
[ 25.268183] usb 1-2.2: New USB device found, idVendor=05e3, idProduct=0610, bcdDevice=93.07
[ 25.268192] usb 1-2.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 25.268196] usb 1-2.2: Product: USB2.1 Hub
[ 25.268199] usb 1-2.2: Manufacturer: GenesysLogic
[ 25.342805] usb 2-1.2.1: new SuperSpeed Gen 1 USB device number 4 using tegra-xusb
[ 25.365607] usb 2-1.2.1: LPM exit latency is zeroed, disabling LPM.
[ 25.369115] usb 2-1.2.1: New USB device found, idVendor=346d, idProduct=5678, bcdDevice= 2.00
[ 25.369122] usb 2-1.2.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 25.369126] usb 2-1.2.1: Product: Intenso Speed Line
[ 25.369129] usb 2-1.2.1: Manufacturer: Intenso
[ 25.369132] usb 2-1.2.1: SerialNumber: FC081A094C35E
[ 25.370496] usb-storage 2-1.2.1:1.0: USB Mass Storage device detected
[ 25.370824] scsi host0: usb-storage 2-1.2.1:1.0
[ 25.442157] usb 1-2.5: new high-speed USB device number 5 using tegra-xusb
[ 25.548301] usb 1-2.5: New USB device found, idVendor=2109, idProduct=8822, bcdDevice= 0.01
[ 25.548312] usb 1-2.5: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 25.548317] usb 1-2.5: Product: USB Billboard Device
[ 25.548321] usb 1-2.5: Manufacturer: VIA Labs, Inc.
[ 25.548324] usb 1-2.5: SerialNumber: 0000000000000001
[ 25.830173] usb 1-2.1: new high-speed USB device number 6 using tegra-xusb
[ 27.283801] usb 1-2.1: New USB device found, idVendor=24a9, idProduct=205a, bcdDevice= 2.00
[ 27.283810] usb 1-2.1: New USB device strings: Mfr=2, Product=3, SerialNumber=4
[ 27.283812] usb 1-2.1: Product: Intenso Speed Line
[ 27.283814] usb 1-2.1: Manufacturer: Intenso
[ 27.283816] usb 1-2.1: SerialNumber: 46729111
[ 27.285322] usb-storage 1-2.1:1.0: USB Mass Storage device detected
[ 27.285789] scsi host1: usb-storage 1-2.1:1.0`
You can observe this error message
[ 14.722194] usb 1-2.1: device descriptor read/64, error -110
PS: It is not possible to access directly the Orin USB ports as all of them are connected to the VIA Labs HUB.
Appreciate your help,
Ahmed