At Bondi Westfield someone said: ‘There’s been a stabbing, we have to go.’ I could see in her face it was real

I was in a department store when an apparently random, and ultimately deadly, stabbing attack began. I hid in a cupboard, then found a fire escape

• Sydney stabbing: seven people dead, including attacker shot by police at Bondi Junction shopping centre
• Police officer who shot Bondi Junction attacker wielding a massive' knife hailed as a hero

I was on the fourth floor of the David Jones department store at Bondi Junction Westfield at 3.35pm when another shopper came up behind me and said: There's been a stabbing, it's happening - a shooting, stabbing - we have to go."

I could see in her face that she had seen something, and it was real. I think she was clutching her daughter's hand.