Ordered Back To the Office, Top Tech Talent Left Instead, Study Finds

An anonymous reader quotes a report from the Washington Post: Return-to-office mandates at some of the most powerful tech companies -- Apple, Microsoft and SpaceX -- were followed by a spike in departures among the most senior, tough-to-replace talent, according to a case study published last week by researchers at the University of Chicago and the University of Michigan. Researchers drew on resume data from People Data Labs to understand the impact that forced returns to offices had on employee tenure and the movement of workers between companies. What they found was a strong correlation between the departures of senior-level employees and the implementation of a mandate, suggesting that these policies "had a negative effect on the tenure and seniority of their respective workforce." High-ranking employees stayed several months less than they might have without the mandate, the research suggests -- and in many cases, they went to work for direct competitors. At Microsoft, the share of senior employees as a portion of the company's overall workforce declined more than five percentage points after the return-to-office mandate took effect, the researchers found. At Apple, the decline was four percentage points, while at SpaceX -- the only company of the three to require workers to be fully in-person -- the share of senior employees dropped 15 percentage points. "We find experienced employees impacted by these policies at major tech companies seek work elsewhere, taking some of the most valuable human capital investments and tools of productivity with them," said Austin Wright, an assistant professor of public policy at the University of Chicago and one of the study's authors. "Business leaders should weigh carefully employee preferences and market opportunities when deciding when, or if, they mandate a return to office." While the corporate culture and return-to-office policies differ "markedly" between the three companies, the similar effects of the RTO mandates suggest that "the effects are driven by common underlying dynamics," wrote the authors of the study. "Our findings suggest that RTO mandates cost the company more than previously thought," said David Van Dijcke, a researcher at the University of Michigan who worked on the study. "These attrition rates aren't just something that can be managed away." Robert Ployhart, a professor of business administration and management at the University of South Carolina, said executives haven't provided much evidence that RTO mandates actually benefit their workforces. "The people sitting at the apex may not like the way they feel the organization is being run, but if they're not bringing data to that point of view, it's really hard to argue why people should be coming back to the workplace more frequently," Ployhart said. Senior employees, he said, are "the caretakers of a company's culture," and having to replace them can have negative effects on team morale and productivity. "By driving those employees away, they've actually enhanced and sped up the very thing they were trying to stop," Ployhart said.

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