Very Few People Are Using 'Much Hyped' AI Products Like ChatGPT, Survey Finds

A survey of 12,000 people in six countries -- Argentina, Denmark, France, Japan, the UK, and the USA -- found that very few people are regularly using AI products like ChatGPT. Unsurprisingly, the group bucking the trend are young people ages 18 to 24. The BBC reports: Dr Richard Fletcher, the report's lead author, told the BBC there was a "mismatch" between the "hype" around AI and the "public interest" in it. The study examined views on generative AI tools -- the new generation of products that can respond to simple text prompts with human-sounding answers as well as images, audio and video. "Large parts of the public are not particularly interested in generative AI, and 30% of people in the UK say they have not heard of any of the most prominent products, including ChatGPT," Dr Fletcher said. This research attempted to gauge what the public thinks, finding:- The majority expect generative AI to have a large impact on society in the next five years, particularly for news, media and science- Most said they think generative AI will make their own lives better- When asked whether generative AI will make society as a whole better or worse, people were generally more pessimistic In more detail, the study found: - While there is widespread awareness of generative AI overall, a sizable minority of the public -- between 20% and 30% of the online population in the six countries surveyed -- have not heard of any of the most popular AI tools.- In terms of use, ChatGPT is by far the most widely used generative AI tool in the six countries surveyed, two or three times more widespread than the next most widely used products, Google Gemini and Microsoft Copilot.- Younger people are much more likely to use generative AI products on a regular basis. Averaging across all six countries, 56% of 18-24s say they have used ChatGPT at least once, compared to 16% of those aged 55 and over.- Roughly equal proportions across six countries say that they have used generative AI for getting information (24%) as creating various kinds of media, including text but also audio, code, images, and video (28%).- Just 5% across the six countries covered say that they have used generative AI to get the latest news.

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