LXer: Let's Publish a Knowledge Base from Ask Fedora
by LXer from LinuxQuestions.org on (#6NZQ0)
Published at LXer:
iWe often get questions..i Just like bug reports or support tickets, a user Q&A support forum is a gold mine for understanding users and contributors. Newcomers get help from contributors to solve problems in user Q&A support forums like Ask Fedora. Some of the solutions work for many situations where users can apply the solutions without modifications. To our surprise, there are repeated questions for similar or related issues every week.
Read More...
iWe often get questions..i Just like bug reports or support tickets, a user Q&A support forum is a gold mine for understanding users and contributors. Newcomers get help from contributors to solve problems in user Q&A support forums like Ask Fedora. Some of the solutions work for many situations where users can apply the solutions without modifications. To our surprise, there are repeated questions for similar or related issues every week.
Read More...