Delta CEO Says CrowdStrike-Microsoft Outage Cost the Airline $500 Million
Delta Air Lines CEO Ed Bastian said the massive IT outage earlier this month that stranded thousands of customers will cost it $500 million. From a report: Bastian said the figure is representative of not just the lost revenue, but "the tens of millions of dollars per day in compensation and hotels" over a period of five days. The airline canceled more than 4,000 flights in the wake of the outage, which was caused by a botched CrowdStrike software update and took thousands of Microsoft systems around the world offline. The company had to manually reset 40,000 servers, Bastian said. Further reading: Delta Seeks Damages From CrowdStrike, Microsoft After Outage.
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