NHS queues mean most Britons expect to pay for healthcare, says report

Joseph Rowntree Foundation points to critical shift in expectations' and says the public now budget for many routine services

Most people in the UK now believe they will have to spend their own money on private healthcare for routine services such as dentistry, physiotherapy and counselling because they won't be able to get them quickly on the NHS, pioneering new research has found.

The Joseph Rowntree Foundation says its findings, based on extensive focus group analysis, is evidence that Britons have undergone a critical shift in expectations" about the health service's capacity to meet their needs.