UK Competition and Markets Authority Launches Investigation Into Ticketmaster

The U.K.'s Competition and Markets Authority (CMA) has formally opened an investigation into Ticketmaster's compliance with consumer protection law in relation to the sale of Oasis concert tickets. From a report: The CMA said on Thursday that it is investigating whether "Ticketmaster has engaged in unfair commercial practices which are prohibited under the Consumer Protection from Unfair Trading Regulations 2008"; "People were given clear and timely information to explain that the tickets could be subject to so-called 'dynamic pricing' with prices changing depending on demand, and how this would operate, including the price they would pay for any tickets purchased"; and if "People were put under pressure to buy tickets within a short period of time -- at a higher price than they understood they would have to pay, potentially impacting their purchasing decisions." The CMA said that it will now engage with Ticketmaster and gather evidence to consider whether it thinks the company has broken consumer protection law.

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