Can the EU Hold Software Makers Liable For Negligence?

When it comes to introducing liability for software products, "the EU and U.S. are taking very different approaches," according to Lawfare's cybersecurity newsletter. "While the U.S. kicks the can down the road, the EU is rolling a hand grenade down it to see what happens."Under the status quo, the software industry is extensively protected from liability for defects or issues, and this results in systemic underinvestment in product security. Authorities believe that by making software companies liable for damages when they peddle crapware, those companies will be motivated to improve product security... [T]he EU has chosen to set very stringent standards for product liability, apply them to people rather than companies, and let lawyers sort it all out. Earlier this month, the EU Council issued a directive updating the EU's product liability law to treat software in the same way as any other product. Under this law, consumers can claim compensation for damages caused by defective products without having to prove the vendor was negligent or irresponsible. In addition to personal injury or property damages, for software products, damages may be awarded for the loss or destruction of data. Rather than define a minimum software development standard, the directive sets what we regard as the highest possible bar. Software makers can avoid liability if they prove a defect was not discoverable given the "objective state of scientific and technical knowledge" at the time the product was put on the market. Although the directive is severe on software makers, its scope is narrow. It applies only to people (not companies), and damages for professional use are explicitly excluded. There is still scope for collective claims such as class actions, however. The directive isn't law itself but sets the legislative direction for EU member states, and they have two years to implement its provisions. The directive commits the European Commission to publicly collating court judgements based on the directive, so it will be easy to see how cases are proceeding. Major software vendors used by the world's most important enterprises and governments are publishing comically vulnerable code without fear of any blowback whatsoever. So yes, the status quo needs change. Whether it needs a hand grenade lobbed at it is an open question. We'll have our answer soon.

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