Researchers Say AI Tool Used in Hospitals Invents Things No One Ever Said

AmiMoJo shares a report: Tech behemoth OpenAI has touted its artificial intelligence-powered transcription tool Whisper as having near "human level robustness and accuracy." But Whisper has a major flaw: It is prone to making up chunks of text or even entire sentences, according to interviews with more than a dozen software engineers, developers and academic researchers. Those experts said some of the invented text -- known in the industry as hallucinations -- can include racial commentary, violent rhetoric and even imagined medical treatments. Experts said that such fabrications are problematic because Whisper is being used in a slew of industries worldwide to translate and transcribe interviews, generate text in popular consumer technologies and create subtitles for videos. [...] It's impossible to compare Nabla's AI-generated transcript to the original recording because Nabla's tool erases the original audio for "data safety reasons," Nabla's chief technology officer Martin Raison said.

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