‘It didn’t use to be like this’: woeful US healthcare system exposed by CEO killing

Americans describe treatment denials, hidden costs and deceptive practices when filing claims with insurers

Since the fatal shooting of the UnitedHealthcare CEO, Brian Thompson, polarised discussions about the US health insurance system have not abated, with thousands of Americans continuing to share their struggles in having their healthcare covered.

Hundreds of people from across the US shared their frustrations with the Guardian, too, explaining how their lives had been shaped by their experiences of trying to access healthcare in the US.