Article 6YEWZ Qantas attack reveals one phone call is all it takes to crack cybersecurity’s weakest link: humans

Qantas attack reveals one phone call is all it takes to crack cybersecurity’s weakest link: humans

by
Josh Taylor Technology reporter
from Technology | The Guardian on (#6YEWZ)

Other sectors also at risk from attacks, including healthcare, finance and telecommunications, expert warns

All it can take is a phone call. That's what Qantas learned this week when the personal information of up to 6 million customers was stolen by cybercriminals after attackers targeted an offshore IT call centre, enabling them to access a third-party system.

It is the latest in a series of cyber-attacks on large companies in Australia involving the personal information of millions of Australians, after the attack on Optus, Medibank and, most recently, Australia's $4t superannuation sector.

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