SUSE Launching Region-Locked Support For the Sovereignty-Conscious

SUSE has unveiled a new support package aimed at customers concerned about data sovereignty. From a report: Called "SUSE Sovereign Premium Support," the service geo-pins support to a given region rather than adopting the traditional follow-the-sun model, where support comes from whatever region is online. The latter approach could break sovereignty regulations or policies, as it might involve transferring data out of a region. Ensuring that support is available from a specific region is therefore crucial, particularly for European customers. SUSE CEO Dirk-Peter van Leeuwen told The Register: "Digital sovereignty has become a really hot topic in the last half year, and specifically in Europe, where companies feel an increasing need to get things done in-house, in-country, or in-region within Europe, with less dependency on non-European vendors and supply chains and people."

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