Article 6Z7KC Southwest Airlines apologizes after two blind passengers left behind by plane

Southwest Airlines apologizes after two blind passengers left behind by plane

by
Ramon Antonio Vargas
from US news | The Guardian on (#6Z7KC)

Nobody told us anything,' one of women said after all other passengers were rebooked on earlier flight amid delays

The US's Southwest Airlines has publicly apologized after two women who are blind were both left behind by a plane flying to Orlando that the pair evidently should have had the opportunity to be on.

Southwest eventually ended up flying the women, Camille Tate and Sherri Brun, on another flight for which they were the only two passengers, with the rest being rebooked on a plane that left earlier, according to recent reporting from the Orlando news stations WSVN and WOFL. Nonetheless, as WSVN noted, the two friends from Florida remained outraged at their experience, which resulted from their not being able to see information about the rebooked flight and not being verbally notified of the switch by the airline.

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