Consumer Reports Asks Microsoft To Keep Supporting Windows 10

Consumer Reports has urged Microsoft to keep supporting Windows 10 beyond its October 2025 cutoff, saying the move will "strand millions of consumers" who have machines incompatible with Windows 11. The Verge reports: As noted by Consumer Reports, data suggests that around 46.2 percent of people around the world still use Windows 10 as of August 2025, while around 200 to 400 million PCs can't be upgraded to Windows 11 due to missing hardware requirements. In the letter, Consumer Reports calls Microsoft "hypocritical" for urging customers to upgrade to Windows 11 to bolster cybersecurity, but then leaving Windows 10 devices susceptible to cyberattacks. It also calls out the $30 fee Microsoft charges customers for "a mere one-year extension to preserve their machine's security," as well as the free support options that force people to use Microsoft products, allowing the company to "eke out a bit of market share over competitors." Consumer Reports asks that Microsoft continue providing support for Windows 10 computers for free until more people have upgraded to Windows 11.

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