Ryanair Tries Forcing App Downloads By Eliminating Paper Boarding Passes

An anonymous reader quotes a report from Ars Technica: Ryanair is trying to force users to download its mobile app by eliminating paper boarding passes, starting on November 12. As announced in February and subsequently delayed from earlier start dates, Europe's biggest airline is moving to digital-only boarding passes, meaning customers will no longer be able to print physical ones. In order to access their boarding passes, Ryanair flyers will have to download Ryanair's app. "Almost 100 percent of passengers have smartphones, and we want to move everybody onto that smartphone technology," Ryanair CEO Michael O'Leary said recently on The Independent's daily travel podcast. Customers are encouraged to check in online via Ryanair's website or app before getting to the airport. People who don't check in online before getting to the airport will have to pay the airport a check-in fee. "There'll be some teething problems," O'Leary said of the move.

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