Mazda Finally Admits Its Infotainment System Is the Worst

Mazda, the automaker that for years defended its scroll-wheel infotainment system as a safer alternative to touchscreens, is abandoning the approach entirely in the 2026 CX-5 in favor of a 15.6-inch touchscreen and zero physical buttons. The current lineup -- the CX-50 Hybrid, CX-70 and CX-90 -- still relies on a console-mounted scroll wheel and dedicated action buttons to navigate a tablet-like screen perched atop the dashboard. Upper-trim CX-70 and CX-90 models do have 12.3-inch touchscreens, but touch input only works when parked and only inside CarPlay; it disables automatically once the car is in drive. The new CX-5 goes the other direction entirely, eliminating all hard buttons including the volume knob and physical climate controls that current models still offer. Mazda says the touchscreen is safe because core functions like climate are pinned to a persistent bottom bar -- an approach Ford, Rivian, and most of the industry adopted years ago.

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