Retailers want ‘delightfully human’ AI to do your shopping, but will the chatbots go rogue?
by Catie McLeod from Technology | The Guardian on (#7415N)
Plans for agentic shopping assistants are under way at Australia's major companies. Guardian Australia tested the technology after a string of mishaps
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Major retailers say it won't be long before sophisticated AI assistants" plan your meals, organise your parties and do your shopping.
But companies, many that are already struggling with their more primitive AI chatbots, will have to balance making the newer, agentic" bots relatable without them going rogue.
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