UK's Virgin Media fined $28m for hanging up on people calling to cancel

Virgin Media was fined $28m by telecom regulators in the U.K. over its tactics to prevent customers canceling their service. The method was not especially sophisticated: its agents would simply hang up on customers or put them on hold until they hung up themselves. - Read the rest

The post UK's Virgin Media fined $28m for hanging up on people calling to cancel appeared first on Boing Boing.