3 big lessons I learned from running an open source company (Opensource.com)

Over at Opensource.com, Lucidworks co-founder and CTO Grant Ingersoll writes about lessons he has learned from running an open-source company. "You might ask, 'Why not open source it all and just provide support?' It's a fair question and one I think every company that open sources code struggles to answer, unless they are a data company (e.g., LinkedIn, Facebook), a consulting company, or a critical part of everyone's infrastructure (e.g., operating systems) and can live off of support alone. Many companies start by open sourcing to gain adoption and then add commercial features (and get accused of selling out), whereas others start commercial and then open source. Internally, the sales side almost always wants "something extra" that they can hang their quota on, while the engineers often want it all open because they know they can take their work with them."