Marketing has discovered neuroscience, but the results are more glitter than gold
Marketing has discovered neuroscience and the shiny new product has plenty of style but very little substance. "Neuromarketing" is lighting up the eyes of advertising executives and lightening the wallets of public relations companies. It promises to target the unconscious desires of consumers, which are supposedly revealed by measuring the brain. The more successful agencies have some of the world's biggest brands on their books and these mega-corporations are happy to trumpet their use of brain science in targeting their key markets. The holy grail of neuromarketing is to predict which ads will lead to most sales before they've been released but the reality is a mixture of bad science, bullshit and hope.
First, it's important to realise that the concept of neuroscience is used in different ways in marketing. Sometimes, it's just an empty ploy aimed at consumers - the equivalent of putting a bikini-clad body next to your product for people who believe they're above the bikini ploy. A recent Porsche advert apparently showed a neuroscience experiment suggesting that the brain reacts in a similar way to driving their car and flying a fighter jet, but it was all glitter and no gold. The images were computer-generated, the measurements impossible, and the scientist an actor.
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