Previous TalkTalk victims still awaiting compensation a year on

Miles Brignall talks to the people who lost thousands of pounds in an earlier data breach. They are furious that the telecoms company says it's not to blame

Victims of the first TalkTalk security breach last November are still fighting for compensation after losing thousands of pounds - and they say they are appalled that hackers have again been able to steal customer details from the telecoms giant.

Graeme Smith lost 2,815 after being rung by fraudsters pretending to be TalkTalk staff. Dave Westwood suffered the same fate, losing 3,900. Last week a retired teacher, who declined to be named, said she was targeted by hackers and lost 2,800 made as a Swift payment converted to Hong Kong dollars. In each case TalkTalk has refused to accept responsibility or offer compensation.