Victorian taxi industry abandons campaign against Uber in favour of reform

The association's CEO admits they have not responded well to customer criticism in the past and are now looking for honest feedback to remain competitive

Victoria's Taxi Association has abandoned industrial action and campaigning as a response to Uber, admitting the industry has not responded well to customer criticism.

On Monday the association's chief executive, David Samuel, announced an initiative calling for honest feedback from taxi customers so that the industry could adapt and respond.