by Leyland Cecco in Toronto on (#6JPBZ)
Company claimed its chatbot was responsible for its own actions' when giving wrong information about bereavement fareCanada's largest airline has been ordered to pay compensation after its chatbot gave a customer inaccurate information, misleading him into buying a full-price ticket.Air Canada came under further criticism for later attempting to distance itself from the error by claiming that the bot was responsible for its own actions". Continue reading...