Verizon Forcing and Tricking Customers Off Copper

by
Anonymous Coward
in internet on (#3XY)
story imageThis just in: Verizon is still as evil as any taxpayer-subsidized monopoly can be. Which is to say, very.

That endlessly reliable copper telephone network that stretches across the country, carries its own power, and serves as a literal lifeline for millions of people even in the event of catastrophes? The one that's incredibly subsidized right down to the "Universal Service Fund" intended to protect poor and rural citizens? Yeah, that one. Ars Technica's got a nice write-up of how Verizon is doing everything it can, legally and illegally, to let the network fall into disrepair and to literally trick customers into switching into its "now! with a whole 8 hour battery life!" replacement over fiber.

It doesn't help that POTS (Plain Old Telephone Service) over fiber is very different from the FiOS Internet+TV over fiber offering, and that Verizon has done everything possible to hide that distinction in order to get people paying for their FiOS Internet and TV service (which, in turn have moved quickly from "hey, cheaper than cable and sweet fast Internet" to "WTF who pays that kind of money for this stuff" in just a few years as they put the hook in). They can switch your regular telephone line from copper to fiber without any change in service at all. (Except for the whole "now you have 8 hours to live" thing.)

That, and getting rid of copper maintenance saves them a lot of cash internally. Oh yeah, it also means that once your copper is ripped out you can NEVER get DSL from Verizon or ANYONE else -- giving VZ and your cableco a de facto duopoly over you ever getting wired Internet access. Ever compared the cost Verizon's own $20/month DSL to its FiOS Internet-only service that STARTS at $75/month ?

This is all quite old news to anyone paying attention, but Ars lays out the sad story pretty well.

As a tiny aside I found it amusing that Verizon doesn't own the fios.com domain.

Re: Sounds like the NBN (Score: 0)

by Anonymous Coward on 2014-08-17 23:03 (#3YA)

Ah, well "Verizon" was once properly part of an even larger and more carefully regulated monopoly, AT&T a.k.a. Ma Bell a.k.a. The Phone Company, but was broken up into "Regional Bell Operating Companies" during one of our periodic bouts of deregulatory conservative fever dreams. They've been reassembling like Voltron ever since. (Verizon itself was not an original but rather was a rejoining of several split RBOCs; I'm still not clear how that was allowed to happen so soon after the breakup.)

The US has a somewhat hilarious aversion to nationalizing the things that should by any reasonable estimation be nationalized. Look at the tooth and claw fighting against anything (remotely) resembling universal health care. But I digress.

Verizon's excesses are in any case always paid for by the public, whether by local tax, federal tax, or subscriber abuses.
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