SMBs? Are you big enough to have a serious backup strategy?
If you have a heartbeat, then of course you are... One of the TLAs* we come across all the time in IT is CIA. It's not, in this context, a shady American intelligence force: as far as we're concerned it stands for Confidentiality, Integrity and Availability - the three strands you need to consider as part of your security and data management policies and processes."