British Airways poised to shed 1,000 jobs to Capita

from www.theregister.com - Articles on 2017-06-13 15:14 (#2STNS)

Don't worry long-suffering BA customers, Capita will take care of you

Two brands that people love to hate today stand poised to forge an alliance: British Airways plans to outsource call centre management to Capita, sending 1,000 employees into the belly of the beast."

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