$100 Internet bill became $340 for no reason, Frontier customer says

Enlarge / Man posing for stock image is really surprised by the size of his bill. (credit: Getty Images | sturti)

Frontier Communications' purchase of FiOS and DSL networks from Verizon last year led to immediate problems for customers that took weeks to resolve.

More than a year later, some ex-Verizon customers in Florida say they are still having major problems with their new provider.

"Some say Frontier Communications has overcharged them hundreds of dollars and have struggled to get a satisfactory response from customer service," a report by ABC Action News in Tampa Bay said last week.

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