Class Bias in Hiring Based on Few Seconds of Speech
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Class bias in hiring based on few seconds of speech
Candidates at job interviews expect to be evaluated on their experience, conduct, and ideas, but a new study by Yale researchers provides evidence that interviewees are judged based on their social status seconds after they start to speak.
The study, to be published in the Proceedings of the National Academy of Sciences, demonstrates that people can accurately assess a stranger's socioeconomic position -- defined by their income, education, and occupation status -- based on brief speech patterns and shows that these snap perceptions influence hiring managers in ways that favor job applicants from higher social classes.
"Our study shows that even during the briefest interactions, a person's speech patterns shape the way people perceive them, including assessing their competence and fitness for a job," said Michael Kraus, assistant professor of organizational behavior at the Yale School of Management. "While most hiring managers would deny that a job candidate's social class matters, in reality, the socioeconomic position of an applicant or their parents is being assessed within the first seconds they speak -- a circumstance that limits economic mobility and perpetuates inequality."
[...] "We rarely talk explicitly about social class, and yet, people with hiring experience infer competence and fitness based on socioeconomic position estimated from a few second of an applicant's speech," Kraus said. "If we want to move to a more equitable society, then we must contend with these ingrained psychological processes that drive our early impressions of others. Despite what these hiring tendencies may suggest, talent is not found solely among those born to rich or well-educated families. Policies that actively recruit candidates from all levels of status in society are best positioned to match opportunities to the people best suited for them."
Journal Reference:
Michael W. Kraus et al. Evidence for the reproduction of social class in brief speech[$]. PNAS, 2019 DOI: 10.1073/pnas.1900500116
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