Windows 10 KB4532693 Update Bug Hides User Data, Loads Wrong Profile
Arthur T Knackerbracket has found the following story.
Reports are coming in that the Windows 10 KB4532693 cumulative update is loading an incorrect user profile and causing the user's desktop and Start Menu to be reset to default.
On February 11th, Microsoft released the Windows 10 v1909 and v1903 KB4532693 cumulative update as part of their February Patch Tuesday updates.
Since then, reports are starting to come in that after installing the update, some users state that their normal user profile is missing, their desktop files are missing, and everything was reset to default.
Here are links to some of these reports:
- User comment on bleepingcomputer
- Cumulative updates - February 11th 2020
- Every time Windows 10 Updates, it deletes all saved desktop icons, clears my taskbar, deletes all my saved favorites, passwords, and more!
- Desktop problem
[...] The good news is that the update is not wiping your data, but rather renaming the original user profile in the C:\Users folder. If you are affected by this issue, you can look in C:\Users and see if you have a renamed profile ending in .000 or .bak.
Unfortunately, restoring a profile through Registry edits may be a very difficult and risky task for many people.
As some people stated that they could resolve the issue by restarting Windows a few times or uninstalling the KB4532693 update, it is safer to go down this route first if you are affected by this issue.
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