Comcast accidentally published 200,000 “unlisted” phone numbers

Enlarge / A Comcast van in San Ramon, California, February 25, 2020. (credit: Getty Images | Smith Collection | Gado)

Comcast mistakenly published the names, phone numbers, and addresses of nearly 200,000 customers who paid monthly fees to make their numbers unlisted. The names and numbers were made available on Ecolisting, a directory run by Comcast, and picked up by third-party directories. After discovering the mistake, Comcast shut Ecolisting down, gave $100 credits to affected customers, and advised them that they can change their phone numbers at no charge.

This is similar to a mistake in the early 2010s that resulted in Comcast paying a $33 million settlement in 2015.

The Denver Post reported last week:

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