Article 50SG4 Microsoft Teams went down for two hours as Europe logged in

Microsoft Teams went down for two hours as Europe logged in

by
Jim Salter
from Ars Technica - All content on (#50SG4)
MS-teams-downdetector-2020-03-16-11-37-5

Enlarge / This morning's Teams outage wasn't entirely limited to the European region whose traffic caused it. (credit: Downdetector)

This morning, Microsoft Teams was unavailable for many users for approximately two hours. This isn't the first high-profile Teams outage this year. Last month, Teams was down for several hours due to an expired TLS certificate.

This outage-which occurred at about 8:30am UTC-seems to have been due to high load caused by an unprecedented number of European users logging in to work remotely. Microsoft's communication so far has been extremely terse, announcing both the issue and its mitigation on Twitter while inviting Teams admins to examine the issue by number in the Admin Center.

Even for those who are Office 365 administrators and have access to the Admin Center, not much information was available. Many admins complained that issue TM206544 didn't show up in Admin Center at all; those who did copied and pasted the information there, but it wasn't particularly enlightening.

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