Line-of-business folk will have bigger role in growing robotic process automation revolution

Scary idea, but can work if IT bods are there to hold their hands

It has been the subject of hype and overblown expectations, but that is not set to dampen investment in robotic process automation - the idea that simple software "robot" can carry out annoying admin tasks. But as organisations begin to understand how best to exploit RPA, IT departments will be finding a new role."